Touchtone Instructions:
(559) 294-7827

Before You Register

• Be sure to review all instructions below and use Schedule Planner at My Fresno State to build and print a class schedule.
• Check for registration holds by accessing My Fresno State. They are listed under Holds and To Do List.
• Wait until your scheduled appointment time to call; you will not be able to register prior to your appointment time.
• Your registration appointment will be e-mailed to you, or can be viewed from your Student Portfolio at My Fresno State.

• Have your student ID number or, Social Security Number on hand. The student ID number is the newly assigned number that appears on your registration information sheet.
• Have on hand your Personal Identification Number (PIN), without it you will not be able to register.
• Use a touch-tone telephone, one that sends a tone when you press a key.
• If you have call waiting, check your local telephone book on how to temporarily disconnect this feature. You may be disconnected if you receive an incoming call while you are connected to the registration system.

During Your Touch-tone Session

Hours of operation 7:00 a.m. to 10:00 p.m.
seven days a week. Need Help? Call the Help Desk at (559) 278-7000, 7:00 a.m. to 10:00 p.m. seven days a week.

• To register call (559) 294-7827 (294-STAR)
• Listen for voice prompts to guide you through each transaction. You will hear the following menu items:

Press 1, for General Information
Press 2, for Grades
Press 3, for Registration Functions
Press 4, to List your Schedule of Classes
Press 5, to Change your PIN
Press *1, to Return to the Main Menu
Press *8, to Repeat the Last Prompt
Press *9, to End the Call

• It is not necessary to enter the # (pound) key after each entry; only when prompted. A voice response will guide you through each transaction.
• At the phone menu prompt, Press 2 for Registration Functions.

• Next, you will be prompted to enter your Student ID number (press 1) or,
  Social Security Number (press 2).

• You will be prompted to enter your Personal Identification Number (PIN). If you are new/returning to the university and you have not created a PIN number, you will be asked to enter your six-digit birth date (MMDDYY). After you enter your birth date, you will be prompted to create a four-digit PIN of your choice.
• Once you are within the registration function, the following menu items will be available.

Press 1, for registration general information
Press 2, to add a class
Press 3, to drop a class,
Press 4, to swap a class, (the “swap” feature lets you add
   and drop a class in one step)
Press 5, to list your classes for this term,
Press 6, to list open sections of a class,
Press *1, to return to the main menu,
Press *8, to repeat the last prompt,

• If a class is full and you have a permission number, you must add this course via the Web.
• After you have enrolled in your classes,go to the Web to print your schedule. The Registrar's Office will not be mailing a copy of your class schedule to you.
• Before disconnecting your call, confirm your registration by obtaining a list of your classes using the list function.