Please rate each of the following areas of service:

Help Desk

Availability   Select One Very Good Good Average Poor Very Poor

Attitude   Select One Very Good Good Average Poor Very Poor

Quality Of Service Select One Very Good Good Average Poor Very Poor

Follow-Up   Select One Very Good Good Average Poor Very Poor

Consulting Services

Initial Call Responsiveness Select One Very Good Good Average Poor Very Poor

Attitude   Select One Very Good Good Average Poor Very Poor

Quality Of Service Select One Very Good Good Average Poor Very Poor

Follow-Up   Select One Very Good Good Average Poor Very Poor

Network Services (On-Campus)

Availability Select One Very Good Good Average Poor Very Poor

Quality Select One Very Good Good Average Poor Very Poor

Network Services (Remote Off-Campus/Non-CVIP)

Availability Select One Very Good Good Average Poor Very Poor

Quality Select One Very Good Good Average Poor Very Poor

Telephone Services

Responsiveness To Changes Select One Very Good Good Average Poor Very Poor

Switchboard Services Select One Very Good Good Average Poor Very Poor

Trouble Calls Select One Very Good Good Average Poor Very Poor

Busy Signals Select One Very Good Good Average Poor Very Poor

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