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Concur Travel & Expense Management

Concur Travel & Booking

All transportation arrangements booked through Concur is billed directly to the State's Direct Bill account. University guests and employees traveling on university business may take advantage of direct billing. To access Concur, click here and login to My Fresno State.  Look for the "Concur Travel" link near the bottom of homepage Menu.

  • A Business Travel Account (BTA) authorization form must be on file for every employee and guest traveler before using the Concur booking tool. Find the form in My Fresno State > Forms Portfolio> Employee> Business Traveler Account
  • Concur is not for personal travel
  • Personal credit cards cannot be used to purchase airfare, rail or car rentals through Concur
  • The Direct Bill account does not include hotel reservations. A personal credit card must be used to hold a reserves room until check-in
  • Special conference room rates and reservations must be made directly with the negotiated hotel(s)
  • Campus departments are highly encouraged to purchase airfare for guest travelers through Concur. A BTA form must be on file before making guest reservations
  • Obtain prior approval for student group travel before contacting a Concur agent.

Booking Fees

The booking fees for using Concur's online booking tool and CALTravelStore reservations have increased effective April 5, 2015. The new rates are as follows:

Service/Description Online Transaction Fee Agent Assisted Fee
Air/Rail/Car/Hotel Reservation* $7.00 $12.00
Hotel and/or Car Only Reservation $5.00 $12.00
After hours (per call) N/A $16.00

 *Flat fee for booking any combination of domestic or international air, rail, car and hotel.

No online transaction fees for changes, voids, cancellations, or exchanges; however, if an online transaction requires agent assistance for post-ticketing changes, the original online transaction fee will be adjusted to an agent-assisted transaction fee, not a total of both fees.

After-hours calls that result in a new reservation will only be charged the after-hours fee. Travelers will not incur both a transaction fee and an after-hours fee.

Concur Expense Management System

Coming Soon.... Self-paced tutorial and supporting information to assist you with using Expense Management.

Concur News and Issues 

Preparing to book travel or leave for business Travel? Travel Technicians post news and issues concerning Concur Travel services in Fresno State's Bulletin Board.


Name Email Phone
Marie Cuningham mariec@csufresno.edu (559) 278-2911
Virginia Nevarez vnevarez@csufresno.edu (559) 278-2877
CALTravelStore Click for contacts, or call (877) 454-8785