provided by Empathia

The campus has engaged the services of an external Employee Assistance Program, Empathia. Empathia is Knox-Keene licensed by the California Department of Managed Health Care as a specialty health care provider.

Empathia Representatives are available 24 hours a day, 7 days a week by calling 1-800-367-7474. All calls and referrals are strictly confidential. These representatives are authorized to discuss your needs and direct you to an appropriate provider within the communities of Fresno and Clovis as well as the Central Valley. You may also visit Empathia online at www.mylifematters.com using the password “FresnoState”.

Empathia at a Quick Glance

Phone Access: (1-800-367-7474)

  • 24 hours / day; 7 days/week
  • Calls and referrals are held in strictest confidence
  • Referrals to external counselors; 3 no-cost sessions
  • Spanish-speaking Empathia representatives
  • TDD for hearing-impaired
  • Language Line Services (100 languages)

Website Resources: www.mylifematters.com (password: FresnoState

  • Financial
  • Legal
  • Identity Theft
  • WebMD & MedLIne Online
  • Interactive e-Learning Sessions

On-Campus Services:

Will be available in the near future. To arrange an appointment with a counselor please call 1-800-367-7474.

An EAP Counselor will complete an intake, offer support and education, and facilitate a referral to a local EAP provider for in-person services.