Chancellor's Office Common Network Initiative (CNI)
Campus Network Upgrades
Beginning the week of October 27 and continuing through December 2014, AT&T and Technology Services will upgrade the network infrastructure of each building on campus one by one, according to an established upgrade schedule. Temporary and intermittent service interruption of email, phone service, file shares, Internet access, and network printing can be expected. The length of the service interruption for each building will vary depending on the difficulty of the upgrade and can range from as little as five minutes to more than two hours. Please plan for service interruptions.
Building by building Master Upgrade Schedule
Prior Upgrade communications:
Instructions for placing EMERGENCY 911 calls and for reporting non-emergency issues during the network upgrade if phone service is interrupted:
To report an emergency, dial 911 from a cellular device. Your 911 call will be answered by the California Highway Patrol (CHP) dispatch center and transferred to the Fresno State Police Department once the type and location of the emergency has been identified.
BE PREPARED TO GIVE THE CHP DISPATCH CENTER THE FOLLOWING INFORMATION:
- The type of emergency
- The exact location (Fresno State building, office, etc.) of the emergency
- Your contact information
For non-emergency calls during phone service interruptions, contact the Fresno State Police Department at 559.278.8400 on a cellular device.
Departments are highly encouraged to provide a copy of the instructions for placing EMERGENCY 911 calls and for reporting non-emergency issues during the network upgrade to each employee.
Thank you for your cooperation.
For questions or concerns, contact the Fresno State Police Department at 559.278.8400.
It is the policy of the CSU to make information technology resources and services accessible to all CSU students, faculty, staff and the general public, regardless of disability.