Chancellor's Office Common Network Initiative (CNI)
Campus Network Upgrades
We are in the final phase of the CNI project with AT&T and Technology Services upgrading the network infrastructure of each building on campus. We thank you for your continued patience as we near the end of this important project.
Here is what you can expect this week:
Tuesday, February 10, 10:00 pm - 6:00 am
Planned wireless network outage
This will disrupt access to the entire campus wireless network. (Majority of work will be completed within the first 30 minutes.) Users will continue to have access to email, campus portal, and Blackboard as long as you are connecting from a wired device or off campus.
Thursday, February 12
6:00 am - 7:30 am Loss of wired network access - SSU only
6:00 pm - 2:00 am McKee Fisk Data Center Migration - disruption to all services hosted in McKee Fisk
We expect all work on the CNI project to be completed the week of February 16.
Please contact the Help Desk at 559.278.5000 if you have any questions or problems.
Prior Upgrade communications:
Instructions for placing EMERGENCY 911 calls and for reporting non-emergency issues during the network upgrade if phone service is interrupted:
To report an emergency, dial 911 from a cellular device. Your 911 call will be answered by the California Highway Patrol (CHP) dispatch center and transferred to the Fresno State Police Department once the type and location of the emergency has been identified.
BE PREPARED TO GIVE THE CHP DISPATCH CENTER THE FOLLOWING INFORMATION:
- The type of emergency
- The exact location (Fresno State building, office, etc.) of the emergency
- Your contact information
For non-emergency calls during phone service interruptions, contact the Fresno State Police Department at 559.278.8400 on a cellular device.
Departments are highly encouraged to provide a copy of the instructions for placing EMERGENCY 911 calls and for reporting non-emergency issues during the network upgrade to each employee.
Thank you for your cooperation.
For questions or concerns, contact the Fresno State Police Department at 559.278.8400.
It is the policy of the CSU to make information technology resources and services accessible to all CSU students, faculty, staff and the general public, regardless of disability.