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TSA Master Administrator and Fund Sponsor Contacts

You can direct any questions you have about the TSA Program to the appropriate contact below.

In addition, all fund sponsors have on-campus representatives available to answer your questions. Contact your campus benefits office for details. For additional information, visit the CSU's benefits portal at www.calstate.edu/hr/benefitsportal.

Master Administrator

Name Web site Phone Number
AIG RETIREMENT www.calstate.edu/hr/benefitsportal
(select the "Retirement Manager" link)
Customer Service Call Center:
(866) 294-7950
5 a.m. - 6 p.m. PST (M-F)

Fund Sponsors

Name Web site Local Representatives Phone Number
AIG RETIREMENT www.aigretirement.com/calstate Joe Lemon
(559) 765-5503

Alvin Griffis
(559) 786-1707
Customer Service Call Center: (888) 569-7055:

5 a.m. – 6 p.m. PT (M – F)
FIDELITY INVESTMENTS www.fidelity.com/atwork

To set up an account:
http://enrollonline.fidelity.com

To schedule a confidential consultation:
www.fidelity.com/atwork/reservations
Customer Service Call Center: (800) 343-0860:

5 a.m. – 9 p.m. PT (M – F)

(800) 642-7131 to schedule a confidential consultation
ING www.ingretirementplans.com Ken Cochran (559) 225-6483 Customer Service Call Center: (800) 262-3862:

5 a.m. – 7 p.m. PT (M – F);
5 a.m. – 1 p.m. PT (Sat – Sun)

(866) 770-1682 to schedule a visit with an ING representative
METLIFE www.metlife.com/csu Kathleen Hohenshelt
559) 449-7715

Bruce Barrie (925) 321-1788
Customer Service Call Center:
WITH MET (877-948-4638):

5 a.m. – 5 p.m. PT (M – F)
TIAA-CREF www.tiaa-cref.org/csu Customer Service Call Center: (800) 842-2776
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