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Preparatory Review

SECTION III: THEMATIC FEATURES

 

B. Exploration—"Discovery of Knowledge, Self, and Society through Expanding Horizons"

 

The theme "exploration" refers both to the expansion of an individual's understanding and to the expansion of the frontiers of knowledge through research and creative activities. Clearly, deepening students' understanding is at the heart of the university's mission and will be a major component of the educational effectiveness review. This essay will focus narrowly on the institutional support for service-learning, a pedagogical approach widely acknowledged to provide educational benefits related to the "discovery of knowledge, self, and society through expanding horizons." Service-learning is an important feature of the institution, cutting across the themes of exploration and interaction.

Expansion of the frontiers of knowledge will be addressed through an analysis of support for research. As described previously, the transformation of the faculty with a stronger emphasis on research and creative activity is one of the major changes seen since the last accreditation self-study. Like service-learning, research cuts across themes and has an enormous impact on the character of the institution.

 

Service-Learning: Encouraging Exploration, Delivery, and Exchange of Knowledge by Faculty and Staff

According to the National Service-Learning Clearinghouse, “service-learning combines service objectives with learning objectives with the intent that the activity change both the recipient and the provider of the service. This is accomplished by combining service tasks with structured opportunities that link the task to self-reflection, self-discovery, and the acquisition and comprehension of values, skills, and knowledge content.

CFR
2.2a

SPG
2

Service-learning is one of the primary ways in which the university “provides an environment that encourages exploration, delivery, and exchange of knowledge by faculty and staff.” The pedagogical effectiveness of service-learning is well-documented. In a major study by Astin, published in 1996, service-learning and community service positively impacted all thirty-four outcome measures in the areas of civic responsibility, academic development, and life skills development. And clearly, service-learning is a good match for California State University, Fresno. As early as 1993, the university was committed to engaging students in community service-learning. A goal of the university’s strategic plan, Vision for the 21st Century: A Plan for Excellence, was to “work toward integrating a significant service-learning component into the educational experience of each student.” This is consistent with the campus vision of being “one of the nation’s premier interactive universities,” and its strategic priorities to “develop an engaged and diverse student learning community with graduates who value lifelong learning, possess a broad general education, communicate effectively, are mathematically literate, appreciate the fine arts, are committed to the principles of tolerance and freedom, and are concerned about the welfare of others and society,” and to “play a major role in transforming our region by employing the university’s resources for the solution of problems and improvement of the lives and livelihoods of its citizens."  
According to the National Service-Learning Clearinghouse, “service-learning combines service objectives with learning objectives with the intent that the activity change both the recipient and the provider of the service. This is accomplished by combining service tasks with structured opportunities that link the task to self-reflection, self-discovery, and the acquisition and comprehension of values, skills, and knowledge content.”  
Service-learning is one of the primary ways in which the university “provides an environment that encourages exploration, delivery, and exchange of knowledge by faculty and staff.” The pedagogical effectiveness of service-learning is well-documented. In a major study by Astin, published in 1996, service-learning and community service positively impacted all thirty-four outcome measures in the areas of civic responsibility, academic development, and life skills development. And clearly, service-learning is a good match for California State University, Fresno. As early as 1993, the university was committed to engaging students in community service-learning. A goal of the university’s strategic plan, Vision for the 21st Century: A Plan for Excellence, was to “work toward integrating a significant service-learning component into the educational experience of each student.” This is consistent with the campus vision of being “one of the nation’s premier interactive universities,” and its strategic priorities to “develop an engaged and diverse student learning community with graduates who value lifelong learning, possess a broad general education, communicate effectively, are mathematically literate, appreciate the fine arts, are committed to the principles of tolerance and freedom, and are concerned about the welfare of others and society,” and to “play a major role in transforming our region by employing the university’s resources for the solution of problems and improvement of the lives and livelihoods of its citizens."  
EXEMPLAR
Service Learning:
Child and Family Sciences 133
 
In spring 1999, the Academic Senate approved guidelines by which courses may obtain recognition as a service-learning course. These university policies, along with a commitment by university administrators, faculty members and staff, have helped propel our university into the role of a state and national leader in community service and service-learning.  

In 2000-01 and 2001-02, the CSU, with funding from the Governor’s Call to Service initiative, provided Fresno State with $55,000 to support the development of service-learning courses across the curriculum. This money was used primarily for department mini-grants, faculty grants, and faculty training. Approximately 61 new service-learning course sections were developed out of this funding.

 
During 2002-03, the provost and vice president for Academic Affairs provided 3 WTU assigned time per semester for a Faculty Service-Learning Mentor, costing approximately $8,300 for the year. Also, $5,000 was provided to cover costs of travel and faculty training expenses related to service-learning. The Director of Students for Community Service and the Community Partnership Coordinator each contribute approximately 50% of their time to fostering service-learning at Fresno State. This equates to approximately $47,500 in employee time per year.

CFR
3.4

SPG
12

Direct financial support and the commitment of employee time have been key to our ability to foster new service-learning courses, sustain faculty involvement and increase the quality of service-learning courses on our campus. One significant challenge will be to sustain a reasonable level of fiscal and employee resource support given the challenging fiscal outlook for the CSU in the coming years.

Students for Community Service (SCS) is the central office charged with developing, promoting and fostering the university’s service-learning efforts. Housed in Academic Affairs, SCS links with departments and programs across campus to provide connections between and support for the many diverse service-learning efforts around the campus. While SCS provides central support, it is understaffed and office space is inadequate to support the wide range of service-learning and related functions.

 
Service-learning is guided by two committees. The Service-Learning Development Committee, consisting of representatives from each of the eight undergraduate schools/colleges, staff and students, helps to set policies and procedures for service-learning coursework, including the approval of “S” (service-learning) designation of courses. The Community Service-Learning Advisory Council (CSLAC) helps provide guidance to SCS regarding numerous issues, including input on service-learning’s role in the university’s overall service efforts. CSLAC has equal representation from the university community, community based organizations and students.  
One important piece of the infrastructure is missing. There is no single university program to coordinate the huge potential of student, staff, and faculty members who could significantly assist the 1,500 nonprofit organizations in California's Central Valley. Annually, 4,700 of the 20,000 California State University, Fresno students provide in excess of 192,000 hours of service. The financial influence on the community is significant: these hours convert to an estimated $3.2 million in economic impact on the region. The lack of a central node connecting the diverse community service, service-learning, internship, and other experiential learning efforts creates multiple internal and external challenges.  

Conclusions and Implications for Educational Effectiveness

In short, our strengths include a rich history of supporting service-learning; wide-ranging support among faculty, administrators and within our guiding documents; the development and availability of large numbers of service-learning courses across the curriculum; guidance provided by existing committees and an experienced Faculty Service-Learning Mentor; and support from and strong links to the university’s community service-learning office, Students for Community Service. In addition, President Welty serves on a number of community service organizations such as GoServe, Campus Compact, American Humanics, and the American Association of State Universities and Colleges American Democracy Project. This demonstration of presidential involvement signals the level of all campus commitment to service and community-based learning.

 

The major challenges for continued development of service-learning are resource related: sustaining fiscal resources necessary to ensure continued high quality service-learning course offerings; maintaining staffing of SCS; and accessing a centralized office capable of housing the necessary staff and faculty members to maintain one of the leading service-learning programs in the state and nation.

As a substantial body of research supports the pedagogical effectiveness of service-learning, questions for the educational effectiveness review should relate to the effectiveness of the Fresno State structure for supporting service-learning. For example, we might explore the extent of our success in preparing faculty members to incorporate service-learning into their courses, or the quality of the infrastructure for finding and maintaining service-learning placement opportunities.

California State University, Fresno’s commitment to service-learning provides an excellent working example of the extent to which it meets both WASC Standard 1 (“…clear and conscious sense of its essential values and character, its distinctive elements, its place in the higher education community, and its relationship to society at large”) and Standard 2 (“core functions of teaching and learning”).

 

Research: "Providing an Environment that Encourages Exploration, Delivery,
and Exchange of Knowledge by Faculty and Staff"

This section addresses the mechanisms to “provide an environment that encourages exploration, delivery, and exchange of knowledge by faculty and staff,” and will focus primarily on faculty research. Research at California State University, Fresno is broadly defined to include various scholarly and creative activities. Applied research is especially noted in the university’s priorities, and as discussed elsewhere, the scholarship of teaching and learned has recently gained prominence. The importance of research is emphasized by the strategic priority to “engage in high quality research and creative activity in all disciplines, with particular emphasis on applications that support the region.” A strong research program is also instrumental in helping the campus meet other strategic priorities related to transforming our region and developing high-quality graduate programs while pursuing the university's goal of achieving the Carnegie classification “Doctoral/Research University-Intensive.”

CFR
2.8

SPG
33

 

California State University, Fresno's grant program has expanded its capacity enormously in recent years. By the close of fiscal year 2002-03, sponsored program support will approach $50 million, nearly quadrupling fiscal year 1996-97 levels. These increases have translated into significantly more research opportunities for faculty. Figure 2 illustrates the dramatic growth in each successive year.  
Several factors contributed to this rapid increase in externally funded research activity. Research, especially applied research, appears prominently in the last two strategic plans, internal resources have been directed to seed research activities, and the University Grants and Research Office (UGRO) has developed a much stronger, proactive approach to proposal planning, development, and management. Since 1998, Academic Affairs has provided 3 WTU of assigned time to first-year tenure-track faculty. With a match from the new faculty member’s school or college, this year-long one-course reduction in teaching load helps new faculty members’ transition into the university and establishes their programs of scholarship. Schools and colleges have also developed mini-grant programs that supplement the established California State University program which provides assigned time for creative and scholarly activities (6 WTU maximum).  
UGRO has provided substantial financial support from indirect cost recovery to underwrite special project development and research needs, particularly in the sciences and student affairs. It has also increased the number of grant workshops, meetings with faculty, visits to federal and state offices, and other activities designed to stimulate more active grantsmanship. Finally, in 1997 the university became eligible for funding as an Hispanic-Serving Institution (HSI), which provided somewhat more opportunity for federal support.

SPG
11
12

EXEMPLAR:
Minority Biomedical Research Support Program
 
Library facilities are key to research, and a university strategic goal addresses this need: “In support of graduate programs, the university will increase library journal holdings and access to other relevant materials and resources.” The Henry Madden Library includes over 1,000,000 volumes, 5,000 ebooks, 10,000 electronic journals, and 100 research databases. It maintains an active and responsive acquisition program, and provides carefully updated technological support for faculty and student research.  
In some ways, the explosive growth of research has strained the campus infrastructure. Space, facilities, and funds for equipment maintenance are in short supply. Structures such as specialized research centers (e.g., California Agricultural Technology Institute, Engineering Research Laboratory, and Center for Educational Research and Services), as well as collaborations with external partners (NASA, Department of Energy, Central California Crime Lab) serve to relieve some of the stress. However, these collaborations address only some of the important challenges. For example, as grants have increased in volume and complexity, so have the considerable costs of administering them. Thus, only a fraction of indirect costs are returned to Academic Affairs for use in infrastructure support. The Task Force on the Administration of Grants and Contracts, put in place in 2002 by the president to address this and other grants and research issues, recently completed a detailed analysis of alternative administrative models that have the potential to generate institutional efficiencies without sacrificing research productivity. Changes will likely include consolidation of pre-award and post-award operations under Academic Affairs, separation of grant and research activity from other fund raising operations, and other changes designed to provide colleges, departments and principal investigators with more funds to conduct and sustain research. A key recommendation is that governance of grant and contract activity reside with academic administrators and staff.  
The institution is also impacted by the demands on their teaching time felt by faculty who are successful in attracting research support. This is a problem for a relatively few colleges or departments whose faculty who have received large, multi-year grants that require significant time commitments. For Fresno State, the Department of Biology has been particularly impacted in recent years because many faculty have competed successfully for federal and state research awards. On balance, this same department will certainly be strengthened in the long term, as its faculty becomes more knowledgeable in critical and emerging fields of study. In addition, the College of Science and Mathematics benefits from the relatively high indirect cost recovery provided by federal agencies such as the National Institutes of Health and the National Science Foundation. The key to addressing situations such as this is achieving a delicate balance between active research and involved teaching and mentoring.  
The recent emphasis on faculty research arose from three goals: to maintain the vitality and currency of the teaching faculty, to serve the needs of the region through applied research, and to strengthen the education of our students through involvement in research at both the graduate and undergraduate level. While the structures in place appear to serve the first two goals reasonably well, it is less clear that they effectively foster student involvement in research, particularly at the undergraduate level. Indeed, it may be that the policies and demands on faculty, with, for example, the pressure for publications in refereed journals, work against the involvement of undergraduate students to some degree. This is an area of Institutional Capacity that warrants investigation.  
Faculty demographics have favored the rapid shift in priorities towards an increased emphasis on research productivity and quality. In the past five years, XX tenured faculty members have retired, and YY new tenure-track faculty members have been hired. Personnel policies allow the campus to respond to shifts in emphasis. Thus, expectations for research and creative activity are clearly specified in the probationary plans drafted by first-year tenure-track faculty members. While survey data and anecdotal evidence suggest that the environment for our junior faculty members is less stressful than at campuses where expectations are less clearly articulated, and assigned time for research provides some relief, workload remains high. It is not yet clear that the policies, resources, and demands on faculty are such as to sustain active research activity over the professional life of these new faculty members. We need to be sure that policies and resources are aligned to ensure that success as a research institution does not come at the cost of lower quality teaching programs and reduced student-faculty contact. Concomitantly, we look to active research to stimulate faculty and student inquiry.  
The university encourages undergraduate and graduate research as part of the students' broad learning experience. In addition to research conducted in conjunction with course assignments, students participate actively in annual competitions. The Central California Research Symposium, which will celebrate its 25th anniversary in 2004, is an annual forum for students and faculty to present research findings. Over 100 students presented in 2003, most of whom worked with faculty mentors to develop and implement their research methodologies. The winning presenter went on to receive first-place in the Biological and Agricultural category of the CSU Student Research Competition—a system-wide competition implemented by Fresno State, over 20 years ago. The Division of Graduate Studies, the McNair Program, and the Honors Program also provide valuable forums for student research.

CFR
2.2b

EXEMPLAR:
Central California Research Symposium
 

Conclusions and Implications for Educational Effectiveness

Assessing the educational effectiveness of a research program for university is a daunting task requiring complex analysis over time. Purely quantitative measures — the number of proposals submitted, the rate of success relative to comparable institutions, the number of faculty and students involved, etc. — clearly indicate that Fresno State has achieved marked improvement and growth in recent years. Likewise, the quality of research is reflected in the adjudication of peer review panels that have recommended awards for university researchers in an increasing number of departments. The university has devoted significant time and energy to assessing overall research effectiveness, and it has reached a number of primary conclusions.

 
First, the general direction and growth of the university's grants and research program are beneficial to faculty and students. The overwhelming majority of activities are linked in important ways to specific educational goals, including faculty development, student learning and community service. Because of Fresno State's recent success, deep reductions in state funding will probably have relatively less impact on the institution's overall effectiveness than they will on comparable state institutions that have not developed their capacities for external support.  
Second, the institution needs to continue to focus on providing quality research opportunities for its students, graduate and undergraduate alike. In addition to the forums described above, special attention needs to be paid to involving students in sponsored programs that will enhance their practical experience in research activities while simultaneously providing them with stepping-stones to advanced study or professional employment. A question for the Educational Effectiveness self-study will be the impact on student research of the raised priority of research productivity. Do more undergraduates have the opportunity to work with faculty as student assistants or through independent studies? Or has research become so “high stakes” that faculty members are focusing their attention on graduate students to the exclusion of undergraduates? A related area for examination is the impact of research participation on the students – both graduate and undergraduate. Are those who participate better prepared for subsequent employment and/or further study?  
Third, the institution needs to adopt a new grants administration structure that would be governed by academic administrators and research faculty. A new governing configuration of this sort, whether under the university or a new foundation devoted exclusively to grants and contracts, would align the university's activities more closely with the institution's broad mission. It would also be more likely to lead to cost efficiencies, which, in turn, could provide more funding for research activities.  
Fourth, the institution should consider providing more infrastructure support for grants and research activities through regular state funding. Currently, the university provides about 15 percent of the costs of grant and contract administration. The remainder is generated from grant funds. Changing this support structure would have significant long-range implications for the university's continued growth in external support which, in turn, would allow the university to attract highly qualified faculty and students, to foster a learning community on campus, to provide needed outreach to the region, and to build the infrastructure needed for broad institutional growth.  
The recent successes in increasing research activity at California State University, Fresno resulted from intentional decisions based upon the needs of the region served by the campus. The structures, policies, procedures, and resources supporting research demonstrate our commitment to Standard 1 (“clear and conscious sense of … essential values and character… and relationship to society at large… search for truth, and the dissemination of knowledge”) and Standard 2 (“core functions of teaching and learning, scholarship and creative activity, and support for student learning”).  
   

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