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Mission, Vision & Values

Mission

Procurement and Support Services is dedicated to providing excellent customer service with a focus on communication, solutions and service. We procure supplies and equipment and provide a variety of support programs, while meeting campus community objectives.

Vision

Procurement and Support Services will be the professional organization that exceeds customer expectations. We will insist on timely, efficient and value-added accomplishment of our mission and we will serve as a cooperative team-based model for exceptional customer satisfaction. We will always educate our customers and perform in an enthusiastic, professional and ethical manner.

Code of Ethics

As public employees and purchasing professionals, we commit ourselves to provide leadership and dedicated service to our customers, apply our best, unbiased judgment and maintain the highest ethical and moral standards in the conduct of CSU business. We guide our activity through the application and adherence to the following commonly shared values and ethical standards in our daily interaction with suppliers and University customers:

1. Conduct business in good faith; demanding honest, legal, and ethical practices from all participants in the purchasing process.
2. Foster an open environment by being fair and reasonable in all dealings.
3. At no time and under no circumstances accept directly or indirectly gifts, gratuities or other things of value which might influence, or appear to influence, purchasing decisions.
4. Promote positive supplier/contractor relationships by according vendor representatives courteous, fair and ethnical treatment.
5. Make reasonable efforts to negotiate equitable and mutually agreeable settlements of controversies with supplier(s)
6. Avoid involvement in any transactions/activities that could be considered to be a conflict between personal interests and the interests of the CSU.
7. Know and obey the letter and spirit of laws governing the purchasing functions and remain alert to the legal ramifications of purchasing decisions.