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Communicating for Meaning
A Recipe for Mentors and Students

Listening for Meaning

Avoid being judgmental - Concentrate on the message and know the person.

Don't be insincere in your listening - If you fake attention it will be evident.

Listen for ideas and not just facts - Look for the big meaning in what is said.

Avoid communication killers - Analyze your response and be sure to avoid any actions or words that will cut off communication.

Put what you are hearing into words - After you have listened closely, try to put what the other person is saying and feeling into words and see how they react.

Get agreement - Communication involves knowing when and how to listen as well as how to use words.

Providing Positive Feedback

Give the student your complete attention. Distractions or barriers will inhibit good feedback. Be accepting and encouraging.

Keep feedback task oriented and specific. Refer to the task at hand, not the student's personality. Students will often be defensive until they know your objective is really to help them succeed.

Listen closely. Watch what the student says and how it is said. Let the student know you are listening by nodding your head and maintaining good eye contact - not by interrupting.

Look for positives. Even when correcting a mistake, your feed back could be "You got seven right; let's work on the other three."

Build on success. Don't be afraid to recognize a student's success. Set them up for success and build on their achievement.

Always provide open, honest praise and directions.

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